Running on too many computers
How to "Deauthorize" your Activated SketchUp Subscription licenses
Athol Murray Phillips
Last Update 3 years ago
Follow this procedure
If you get the error message "Running on too many computers", please proceed as follows:
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You can free up your SketchUp activations by deauthorizing your currently active (signed-in) versions of SketchUp. The following instructions will reset your activations and allow you to sign in again. First, though, completely close all instances of SketchUp if you can.
1) Log into your Trimble Account Management Portal with your SketchUp email address (Trimble ID) and choose your latest Account, if needed: https://ecom-prd.trimblepaas.com/ecom/portal#/subscription
2) Go to My Products and click on "View Included Applications". If you don't see that, you may need to switch accounts under your email address on the left.
3) Click on the small blue link that says "Manage Devices" next to SketchUp.
5) On the pop-up window, click the "Deauthorize All" button.
6) Back in SketchUp, if you still see the error message, click on the small profile icon in the top right window, and sign out and in again.
Please note that if you have signed into SketchUp in 3 installations (could be SketchUp Pro 2019, 2020, and 2021 on one computer or one version on 3 different computers), you will need to free up one of those activations to be able to sign into the 4th installation.
For a demonstration of what this looks like, please check out this video from one of our channel partners: https://youtu.be/PkpKB9_8HHs